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South Lake Primary School

School Lunches

Our school  meals are provided by Dolce and cooked each day in our own kitchen. .  School lunches cost £2.45 for children in years 3 to 6. Children in Reception, year 1 and year 2 receive free meals as part of the Government's infant free meal scheme. 

Families who are in receipt of certain to certain benefits may be entitled to free school meals.  Please check the following website for further information:  https://www.wokingham.gov.uk/schools-and-education/school-information-and-services/free-school-meals-and-the-pupil-premium/

Dolce use a bespoke ordering system called School Grid. Access to this software gives parents extensive menu information to include allergens, recipes and methods for everything on the menu, whilst also providing lots of time saving processes for the school to assist with the preparation and ordering of school meals.  We strongly recommend that all parents manage their child's account using the associated app.

If you would like your child to have school meals, you will need a SchoolGrid account. By accessing SchoolGrid online you will be able to pre-order meals, view recipes, allergens, ingredients and make payments.

Allergy Management 

Dolce only use one food supplier so they have very accurate allergy data. This data is used to create a comprehensive allergen database for all food items in their recipes and uploaded to the School Grid system. If a meal contains a child's known allergen then this meal will be shaded out, and it cannot be ordered.  Through School Grid, parents are given full control over the allergy profile for their child to give full peace of mind.

Payments - Payments can be made via card but can also be set up via direct debit which will mean you are charged at the end of the month just for the meals that your child has eaten that month.

Contact Details
If you have any questions, comments or suggestions regarding school meals, allergens, payments etc, please do not hesitate to contact Dolce Customer Care Monday to Friday 8am to 5pm, on 01942 707709 or by email to customercare@dolce.co.uk we are always happy to hear from you.

SchoolGrid is the Software provider Dolce use. If you experience any technical issues with access to SchoolGrid, please contact SchoolGrid technical support directly on 01506 300310 or by email to support@schoolgrid.co.uk

Orchard Learning Alliance