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South Lake Primary School

Covid Cases over Christmas

Dear Parents and Carers

The Department for Education has asked that schools assist with track and trace work, in the event of a positive coronavirus case, until the 24th December. There is a dedicated email address for this:, which is available for use from Friday 18th December at 2 p.m.

Emails will be checked once each day, between 9.00 and 10.00 a.m. until Thursday 24th December.

 No other email accounts will be checked over the holiday period; please do not use the office email to notify us during this time.

The child or staff member develops symptoms within 48 hours of being in school. (The test can be more than 48 hours after being in school, it is the start of the symptoms that is important).

Contact school via

School will help with track and trace and inform other families affected that they must isolate.




The child or staff member tests positive for coronavirus but the symptoms start more than 48 hours after being in school.


Do not contact the school. Follow the NHS Test and Trace instructions.

Orchard Learning Alliance